Dream Magnet
Spiritual Energies
Last updated: January 1, 2025 • Effective: January 1, 2025
At Dream Magnet, we are deeply committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By using Dream Magnet, you agree to the practices described in this policy.
We collect information you provide directly, such as when you create an account, place an order, or contact us. This includes: Personal Information: Name, email address, phone number, shipping address, and billing information. Order Information: Products purchased, order history, payment method (we do not store card numbers — these are processed by Razorpay). Usage Information: How you interact with our website, pages visited, time spent, browser type, and device information collected through cookies and similar technologies. Communications: Records of your correspondence with us including emails and support tickets.
We use your information to: • Process and fulfil your orders, including sending confirmation and delivery updates • Manage your account and authenticate your identity • Respond to your customer service requests and provide support • Send transactional emails such as order confirmations and OTP verifications • Send promotional communications (only with your consent — you may opt out at any time) • Improve our website, products, and services • Comply with legal obligations
We do not sell your personal information. We share your data only with: Service Providers: Trusted third-party providers that help us operate — including Razorpay (payment processing), courier partners (shipping), and email service providers. They are contractually bound to protect your data. Legal Requirements: When required by law, court order, or government authority. Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We retain your personal information for as long as your account is active or as needed to provide services. Specifically: • Account data: Retained until you request account deletion • Order data: Retained for 7 years for legal and tax compliance • Marketing preferences: Retained until you withdraw consent You may request deletion of your personal data at any time by contacting us, subject to our legal retention obligations.
Under applicable law, you have the right to: • Access: Request a copy of the personal data we hold about you • Correction: Request correction of inaccurate data • Deletion: Request deletion of your data, subject to legal limitations • Portability: Receive your data in a machine-readable format • Objection: Object to processing of your data for marketing purposes • Withdraw Consent: Withdraw marketing consent at any time To exercise these rights, email us at privacy@dreammagnet.in
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include: • SSL/TLS encryption for all data in transit • Encrypted storage for sensitive data at rest • Access controls limiting who can access your data • Regular security audits and testing While we take reasonable precautions, no internet transmission is 100% secure. We encourage you to use strong, unique passwords for your account.
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: Email: privacy@dreammagnet.in Address: Dream Magnet Sacred Crafts, No. 42 Artisan Lane, T. Nagar, Chennai — 600 017 Phone: +91 99999 99999 We will respond to all privacy-related requests within 30 days.